Support

Knowledge Base Sections

General

Introduction

How to use our support?


Create a Ticket:

Click on the create a ticket button. If you are not login you will be prompt to login or create an account to use our support and site. Select the priority level and department to suit your request or inquiry. Please be very detail and include images if it will help us understand what you need support with.

View or Reply to Ticket(s):

Click on the my tickets button. If you are not login you will be prompt to login or create an account to use our support and site. Click on the ticket you would like to view or reply to

Knowledge Database(s):

Click on the knowledge button. If you are not login you will be prompt to login or create an account to use our support and site. after login you will be presented with previous questions and answers from resolved inquiries that may be helpful to you

When should you ask for our support?

You should ask for our support when there is any situation or issue hindering you from doing business with us comfortably. If you have a problem using our site because of an error or malfunction. If you have a problem with an order, payment, product and or vendor you should submit a ticket to request support.